How To Change Your Location On Tango
Tango™ - Oftentimes Asked Questions
General
1. Calculation Google Docs to Linked Documents
Administative
1. I tin not observe my User Proper noun in Tango™ User Login window?
2. How exercise I turn on a Plug-in module?
3. How Secure is the data?
4. How does a Concurrent Seat Piece of work?
Database
1. How do I find multiple Aliases, Locations, or Equipment?
two. How do I social club the Locations in the Location Tree?
3. How exercise I delete locations?
Condition Management
i. Why is the Check Off Comments Not Opening in Spider web Services?
two. How do I brand a Condition Assessment Task Motorcar-generate?
three. What do the symbols mean, when entering Cess Information?
Equipment Management
1. I accidentally put equipment in the wrong location, how do I remove it?
2. I entered the wrong appointment when transferring equipment, how do I change it?
3. Who tin run across Pricing Information in Tango™ or Repair Tracker?
Oilography
1. What are "Set Review State" rights?
2. What privileges exercise Admin have vs. the ability to "Set up Review State"?
3. Scheduling Collection – How would that work?
iv. What is a Submission Email?
five. "Send Submission and Review Emails" – practice these get sent to only Oilography users?
6. Are the "Send Sample Reviewed Email" are just to say that a sample has been reviewed?
vii. Are the "Send Sample Submission Email" and "Send Sample Reviewed Email" manually or automatically sent?
PDA & RoundsLogging
1. What Mobile Devices volition RoundsLogging piece of work on?
ii. Will the PDA Software work with Windows Vista?
Repair Tracker
ane. How exercise I go dorsum to results from a search in Repair Tracker?
Installation
one. What Operating Systems volition Tango™ run on?
two. How do I install Plug-ins on a computer Running Windows Vista?
Answers
I tin not find my User Login Name in Tango™ User Login window?
Either the user name has not been set up-up or the user name does non take the permission to sign-in to the database. A organization ambassador can set-up the user proper noun or enable the user to sign-in in User Region Explorer.
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I accidentally put equipment in the wrong location, how practise I remove information technology?
The Whorl-Back Plug-in can be used to remove the last history entry for a piece of equipment. This plug-in should exist used with caution because the removal of the history can non be recovered and the plug-in can cause database problems. Contact 24/7 Systems to enable the Plug-in for use.
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I entered the wrong date when transferring equipment, how practise I modify it?
The Roll-Back Plug-in can be used to remove the last history entry for a piece of equipment. This plug-in should exist used with caution considering the removal of the history can not exist recovered and the plug-in can cause database problems. Contact 24/seven Systems to enable the Plug-in for apply.
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How do I delete locations?
Correct click on the location, select Location Options and then select Delete Location. Note a location with history tin can not be deleted.
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How do I order the Locations in the Location Tree?
Locations can be order by right clicking on the tree level above what locations are to exist ordered (right click on the unit to order the functions) and then select Location Definition Editor. Then just enter the social club number beside the location and select OK. This was not previously turned-on, I merely turned this plug-in on.
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How practise I find multiple Aliases, Locations, or Equipment?
In the upper right paw corner there is a quick search if you click the ... a list of extended search options will appear select the advisable option. And so but enter alias, location, or equipment tag into the field select Find and a window will open up with the matches.
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How do I make a Condition Cess Task Auto-generate?
Footstep One: Expand the tree below plug-ins and then right click on the Condition Cess Task Direction and select Plug-in Options.
In the window select the corporeality of time (in days) earlier an e-mail notification is sent. So select OK.
Step two: Again right click on the Condition Assessment Task Management and select Edit / Add Chore Types.
In the job enter a east-mail address for a plant person to e-mailed when the task is generated under the Establish Notification Electronic mail Accost. Also make sure the analyst user name is selected in the assigned user field. In the interval in days column enter thirty for a calendar month interval, 180 for a half-dozen month, and xc for a quarterly interval. Tango™ takes into account a month with 31, 28 days and prepare the due date accordingly.
Footstep 3: Open up User Region Explorer.
Select the analyst log-in name and and so select edit. Enter their e-post address into in the east-mail accost space. Select OK.
An email volition be sent around 5:00 A.M.,how ever many days specified before the job's due date and the task will auto generate.
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How do I turn on a Plug-in Module?
The Plug-in must exist enabled for your database, which can only be done past 24/7 Systems. To enable the Plug-in contact 24/7 systems.
A DLL file as well needs to be registered, for the Tango™ Awarding.
1.) In Tango™ below the locations in the location tree right click on Plug-in.
2.) In the open up window select the Add Plug-in button.
3.) Then in the adjacent window select Register DLL.
iv.) This should open up the Tango™ File window.
5.) Here select the Tango™ Plug-in folder.
half-dozen.) Select the DLL file and and so select Open up.
A message volition open saying that the file was successfully registered.
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How Secure is the data?
A security audit was performed by Sword & Shield. The company conducted a vulnerability assessment of our web server.
There findings concluded that 24/7 Systems has satisfactory security and safeguards for the protection of our clients.
Click hither
to view the security audit.All databases are backup on site daily likewise as off site weekly.
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Why is the Check Off Comments (User Explorer Prompt) Non Opening in Web Services?
Internet Explorer version 7 default setting blocks this window / user prompt from opening.
To Modify this default open Internet Explorer:
1.) Select Tools In the Tool Bar. ii.) And so select Net Options. In Internet Options select the Security tab.
three.) Next select the Custom Levels button. Here Gyre down to the very end of the listing.
4.) Await for a setting called Allow websites to prompt for information using scripted windows.
5.) Select Enable for this setting. And then select OK.
The Check Off Comments Window should open at present in Web Services.
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How does a Concurrent Seat Piece of work?
A concurrent seat allows any user to exist able to access the database. Ex. (Tango™ Database has 25 users and 3 concurrent seats. Any user at any given time can access the Tango™ database, merely simply 3 users can access the database at the aforementioned time)
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What Mobile Devices will RoundsLogging work on?
Smartphones and Mobile Devices
Smartphones and Mobile Devices are now compatible with RoundsLogging, including Android and Apple tree Platforms!
PDAs
Industrial
 |  |  |
| HP hx2100 | HP hx2700 | Otter Box 1900 |
| Dimensions 3.01 x 0.65 10 4.71 in (76.6 x 16.iii x 119.four mm) | Dimensions. 3.01 x 0.65 x 4.71 in (76.vi x 16.3 10 119.four mm) | Dimensions 4.l x 2.twenty x six.50 in |
| Regular PDA | Regular PDA , more retentiveness longer battery life | Separate rugged waterproof case, which will fit either HP. Paw-strap included, IP67 sealed structure |
Virtually HP and Dell's using Pocket PC operating organisation will work
Commercial
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How do I go dorsum to results from a search in Repair Tracker?
When in the Equipment Repair History or Equipment Definition page, right click and select Back. This volition open the results from the search that was performed.
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What Operating Systems will Tango™ run on?
Tango™ supports Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, and Windows seven; although there are some setup problems that must be dealt with in Vista and seven (be certain to view the ReadMe Files with the downloads.
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How do I install Plugins on a calculator Running Windows Vista?
In Tango™ Versions 2.half dozen.12 and earlier, some extra steps are required to install plugins on computers running Microsoft Windows Vista. Click Hither for complete instructions.
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Volition the PDA Software piece of work with Windows Vista?
Yes, the PDA software will connect to Tango™ on a Windows Vista platform. However Window Mobile Device Eye needs to exist installed and so the PC can communicate with the PDA. Active-Sync is not needed with Windows Vista.
Click Hither to download Windows Mobile Device Center for Vista.
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What practise the symbols hateful, when entering Assessment Data?
The following Table lists the icons that volition appear when entering assessments in the Enter Status Assessment Data window. Notation if a chore is uploaded from a PDA, a location will not be marked with the Condition Entry symbol until the Intermediate Cess Data has been processed.
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Who can see Repair Pricing Information in Tango™ or Repair Tracker?
Repair Tracker -
A Repair Shop can only encounter Repair Pricing entered by the shop. The shop tin yet view past repairs performed by other shops but the repair pricing volition non be shown. Notation exercise not link documents with repair pricing information. Whatever user can view linked documents.
Tango™ -
Whatever user logged into Tango™ tin can view Repair Pricing data, unless the user permission is selected to hibernate repair pricing information.
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What are "Gear up Review State" rights?
They have the ability to say whether a returned sample result is ok or whether information technology needs a condition entry.
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What privileges do Admin have vs. the ability to "Ready Review State"?
Admin users can configure Oilography (Ready alarms, add comments, etc.) where Prepare Review State limits them to just reviewing the data and setting the status(OK, Condition Entry, etc.).
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Scheduling Collection – How would that work?
Users with this permission, have the ability to ready collection dates/intervals for sample(s) to be taken.
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What is a Submission Email?
An Electronic mail gets sent when a sample is returned from the Oil Lab and is awaiting review.
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"Ship Submission and Review Emails" – practice these get sent to simply Oilography users?
Yes. A user must have an Oilography account to receive these emails, nevertheless those users tin exist fix to inactive(unable to login to oilography), but still receive the email.
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Are the "Transport Sample Reviewed Electronic mail" are just to say that a sample has been reviewed?
Aye, and that it may demand to accept a condition entry added, or lets someone know that the next step in the review process is needed.
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Are the "Send Sample Submission Electronic mail" and "Transport Sample Reviewed Electronic mail" manually or automatically sent?
These emails are automatically generated and send when a sample is returned or reviewed without human interaction.
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Source: https://www.tf7.com/TF7PublicWebsite/Support/FAQ.aspx
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